Why am I getting the “Additional Memory Needed” message?
The ACI Cockpit360° utilizes high resolution panoramas that, when viewed on
devices, require a fair amount of system memory to be viewed properly.
We have chosen to present our panoramas at a higher resolution to maximize
the viewers experience but, this does have it’s limitations as well.
When the Additional Memory Needed message appears, the app is not “crashing”
per se. What is happening is that iOS 7 is not allowing the app to open it’s high
resolution panoramas due to the lack of memory that it is allocating to the app.
The most common cause for this issue is having too many other apps open and
running in the background. The quickest solution to remedy this issue is to force
close all open apps thus, freeing up the needed iOS 7 memory to view the 360’s.
iOS 7’s method of completely exiting your running apps (and prevent them from
running in the background) is easy and can be done with two simple steps.
1. Double tap the home button to bring up the multi-tasking view.
2. Swipe-up the screenshot of the app you want to exit.
The app will fly off the screen, and release its resources to the ACI Cockpit360° App.
We realize that this can be an inconvenience and we hope that future versions of
iOS will address how memory is allocated to apps on the iPhone and iPad.
That said, the ACI Cockpit360° App is still the quickest way to “virtually” climb into
some of the world’s most famous aircraft.